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PAYMENT POLICY

Physical Therapy services are provided and billed by the clinic.  The physical therapy clinic participates in most all of the major health insurance plans in the region. The following are the health plans which we currently accept.

If your plan is not listed, we will be unable to file a claim on your behalf. However, we may be able to submit required paperwork for various insurances not listed in order to file a claim on your behalf.

Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible.

HEALTH PLANS

  • AETNA

  • Assurant Health

  • Auto

  • Bankers Fidelity

  • Blue Cross Blue Shield of Michigan

  • Blue Cross Complete

  • Champ VA Health 

  • Cigna Health 

  • Consumers Mutual Insurance

  • COFINITY

  • GMP Life

  • Health Plus Insurance Company

  • Health Alliance Plan

  • Hartford

  • Health Net Vets choice

  • Humana Claims

  • IBEW Local number 17

  • Medicare Plus Blue PPO

  • Medicare Plus Blue Advantage

  • Medicaid

  • Meridian Health Plan

  • Meritan Health

  • McLaren Health

  • McLaren Advantage

  • Molina Medicare

  • Mutual of Omaha

  • Medicare

  • Optimed Health Plus

  • Priority Health

  • Tricare

  • Theramatrix PT

  • United Health Care

  • USAA

  • Workmans Comp

QUESTIONS ABOUT YOUR BILL

What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.

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How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

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​Why am I getting bills for physical therapy?

​Upon completion of a physical therapy visit claims will be submitted to an insurance carrier. Payments received from  an insurance carrier for services provided will include an explanation of benefit which will explain portions of the services that are deductibles, copays, etc.. and are  your responsibility.  These statements are then billed out to you from the clinic.  Most insurance carriers send a duplicate explanation of benefits to you which show the amount you are responsible for that will be on the statement.  

​​

​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

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